Business Travelers Speak Their Minds

According to the GBTA, American business travelers generally have a brighter outlook on their travel experience this year versus last, citing improvements in social media accessibility, expense tracking, travel policy, safety and general corporate health. American business travelers are so satisfied that 92% say “they would travel the same amount or more in the future,” according to GBTA.

Of the eight nations responding to a survey sponsored by the Global Business Travel Association and American Express, business travelers in Mexico and the United States had the highest overall satisfaction levels (109.7 and 105.6 respectively).

For more, visit

More Comfort but No Power in Southwest’s New Seats

Southwest Airlines quietly rolled out changes to the interior of its aircraft cabins in June. The new aircraft seats are the widest economy seats available in the single-aisle 737 market, and offer a unique design that gives customers more space.

The seats were first unveiled at the Aircraft Interiors Expo in Hamburg, Germany last April. The new seats were designed and engineered by B/E Aerospace, and Southwest is the first to have them.

Bob Jordan, Southwest’s Executive Vice President and Chief Commercial Officer, said “serving as the launch customer for this seat is just one of several upcoming milestones related to our bold, new look launched in September of last year, and is specifically aimed at enhancing our customer experience.”

For more, visit Travel Pulse here.

More Comfort but No Power in Southwest's New Seats

New Survey Reveals North American Preferences For Travel to Europe

Results of a new survey conducted by Auto Europe reveal that over 40 percent of North Americans planning to visit Europe in the next 12 months do so as part of an annual trip. Of those planning to rent a car while abroad, 57 percent stated that they typically book their car rental reservation two-plus months in advance and do so because they want the best price and “want to feel relaxed leading up to their trip.”

For more info, click here.


New Survey Reveals North American Preferences For Travel to Europe

Fourth of July Travel Set to Break Record With 43 Million on the Move

It’s going to be a busy holiday weekend on the nation’s highways.

A record 43 million Americans are expected to travel this Independence Day weekend, with the overwhelming majority driving, according to AAA, a car lobbying group and one of the nation’s largest travel agencies. This tops the joint record set last year and in 2007.

According to NBC News, lower gas prices, strong consumer confidence and a generally healthy domestic economy have led more families to take trips this summer.

For more, visit

Airbnb Announced the Launch of a New Tool

Yesterday, Airbnb launched a new feature that allows users of its Airbnb Business Travel platform to book stays on behalf of others within their same company. The new service adds a whole new dimension to the way companies are able to book listings for all their business travel needs.

With the enhancement, travel arrangers, such as travel managers or executive assistants, will appear on a joint reservation where the future guest and both parties will be able to alter the stay as well as communicate with the host. Both the employee who is managing travel and the employee who is taking the trip can see the trip details, make changes to the reservation and message the Airbnb host with questions about the listing or neighborhood.

For more information, click here.

10 Most Expensive Business Travel Cities in the U.S.

U.S. business travel is inexpensive compared to the rest of the world, but even a city like Hartford can get costly in a hurry.

London-based firm MVF Global and its U.S. Expert Market team compiled a list of the world’s most expensive cities for business travelers and U.S. cities failed to crack the Top 20. By their measure, only New York ($442.59 per day) and San Francisco ($444.66) cracked the Top 30.

While the average international trip cost U.S. businesses $2,525, the average cost of a domestic business trip in the United States was $990.Even Expert Market revealed that its U.S, team is able to make many more business trips in a year than the company’s staff in European markets, largely because of the lower costs. However, as the Business Travel News corporate travel index reveals, it isn’t exactly cheap to stay in popular U.S. business destinations, either — even when you sub in chain restaurants for pricier fare:

For more, click here.

10. Hartford, Conn.

American Will Make Preferred Seats Free for Corporate Travelers

All those seats that frequent-flyers can access for free—American Airlines plans to make them free to corporate customers, as well, via global distribution systems.

American eastern sales division managing director Jim Carter told BTN GDS subscribers will be able to access preferred seats—those aisle, window and forward-cabin seats that are upsold to layperson customers when they reach the seat-map page during the booking process—at no cost. This nod to corporate customers does not extend to American’s Main Cabin Extra seats, which offer extra pitch and legroom and typically occupy the first three or four rows of the main cabin.

Why is American making preferred seats free?
Any passenger with status already could access preferred seats for free, Carter acknowledged, but “it’s startling how many corporates don’t have status,” he said. And on American flights, those who don’t have frequent-flyer status and who don’t buy preferred seats don’t receive a seat assignment until they check in, he said. Considering U.S. carriers’ global load factor has risen from 77.6 percent in 2005 to 83.8 percent in 2015 and American’s has risen from 78.6 percent to 83.6 percent, according to the U.S. Bureau of Transportation Statistics, preferred seats may be the only way for main-cabin corporate customers to avoid the dreaded middle seat.
Despite all those packed planes and thus no trouble selling preferred seats, American claims simply to be giving corporates what already is theirs. “The expectation from our [corporate] customers is that [preferred seats] ought to be included in the seat assignment, and we agree,” Carter said.

For more info, click here.

The Main Event: 5 Fundamentals Every Planner Must Know

Growing a successful event planning business is certainly not for the faint of heart. Mr. Larry White Sr., CEO and Founder of VIPeVENTS Concierge, @VIPConcierge_LW, an event planning and services company, specializes in providing his clients with an unforgettable experience that results in greater relationships, opportunities and revenues.

Mr. White shares key insights and essentials on how to host successful events and build sustainable relationships

1. Be intentional in deciding which community partners and corporate sponsors to connect with to foster mutually beneficial relationships

2. Know the target audience of your client

3. Have a strong social media presence. In order to fill seats at events, you must invest time, energy and resources into growing your online platforms

4. Establish a core leadership team

5. Attend networking events at least monthly or quarterly with a variety of corporate and outreach initiatives

For more, click here.