Business Travel Habits by Generation

Travel Pulse takes us through details of the generational divide in how road warriors approach business travel. Carlson Wagonlit Travel’s recent Connected Traveler Study reveals the difference in millennial travel with the habits of other generations.

Millennials are far more likely to travel in groups than their Generation X or baby boomer counterparts. Nearly six out of 10 millennials travel with others while on a business trip while more than 70 percent of baby boomers travel alone. Gen-Xers are less likely to travel alone (58 percent) but also less likely than millennials to travel with a colleague or family member on business. 

Travelers between the ages of 24 and 34 are also more likely to contact family, friends, co-workers and clients when they travel. Nearly half of millennials reach out to friends or family more than once per day while our for work, compared to just 38 percent of Gen-Xers and 29 percent of baby boomers.

The trend is reflected in how the three generations interact with clients and colleagues, with millennials 20 percent more likely to connect during travel compared to baby boomers. When they do connect to family and friends from the road, older generations are more likely to pick up the phone than millennials. Millennials tend to turn to Skype at a much higher rate than Gen-Xers and baby boomers. Yet, all three generations prefer email when communicating with colleagues.

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