These 10 tips will make the skies much more friendly on your next trip
The flier has flown more than 2 million miles. Here’s what he learned about getting perks, saving time and saving sanity.
1. Make friends with the gate agent
2. Pick an airline and stick with it
3. Take the status challenge
4. Know your airline’s rules about hidden fees — and perks
5. Pay for as much as possible with your airline’s credit card
6. Download the airline’s app
7. Sign up for text notifications for your flight
8. Watch the weather
9. Don’t check luggage
10. For critical trips, book earlier flights
See more on Entrepreneur.com here.
How Delta Is Using Personalization to Enhance the Business Travel Experience
In recent years, airlines have been steadily focused on improving the customer experience while in the air, offering Wi-Fi and power available during flight, better and often locally procured food, craft beer, and enhanced drink offerings, robust entertainment options, and even more comfortable seating.
No matter how sophisticated, the onboard experience will never be able to replace personalized human interactions that only people on the front lines can offer. Travel providers, like Delta, are quickly learning that bringing a personal touch to the guest experience can be valuable when it comes to building customer loyalty and gaining an edge over their competitors.
Delta Air Lines has kept pace with the industry’s focus on the product elements. At the same time, the company has also worked hard to treat its travelers as individuals and not lose sight of the human touch. Delta is striving to bring humanity back to air travel with its Check-In Recognition program and with the recent launch of the new Onboard Recognition program—both available to companies with a Corporate Sales Agreement. Adding a personal touch to engage their corporate customers who fly with them for business travel is at the core of these recognition programs.
See more from Skift.
Airbnb Introduces New Tool for Business Travelers
Airbnb is rolling out a new search tool for business travelers. They believe they can also be a viable alternative to traditional hotels for business travelers. They recently rolled out a new search function designed specifically for road warriors.
The new feature sifts through listings to highlight the ones that have been deemed Business Travel Ready (BTR). BTR homes and apartments are defined by having a workspace or desk, Wi-Fi and 24-hour check-in among other amenities. BTR properties will also include entire homes so that business travelers can have space entirely to themselves or share it with their team.
See more at Travel Pulse.
Airline Traffic Growth Hit 12-Year High for First Half of the Year
Global air travel demand increased 7.8 percent year over year in June and rose across all global regions, according to the International Air Transport Association. Global air capacity increased 6.5 percent, and load factor increased 1 percentage point to 81.9 percent.
See more here.
Extending a Business Trip for Fun is Becoming Increasingly Popular
The practice of adding a few days of pleasure to a work trip is becoming increasingly popular. The Global Business Travel Association was the latest to research this trend. Its survey of North American business travelers found that 37% had extended a work trip to include some leisure within the past year. This, typically, might mean stretching a break in a city into the weekend, possibly shipping in the family to join the fun. Often, such travelers will stay in the same hotel for the duration, making up the extra cost themselves.
Should companies embrace the idea of “bleisure”? Maybe so! It might save some money. Extending a stay can mean that an expensive Friday morning flight is substituted for a cheaper weekend one, or a cheaper day-rate on a longer hotel booking can be negotiated. At its best, it might help keep employees’ enthusiasm for a life on the road kindled.
See more from The Economist here.
New App Rewards Business Travelers
A new app could reward you for making cheaper purchases all while giving you control over your travel budget. TravelBank estimates trip cost based on travel dates, destinations, current market prices and company travel policies.
Once the employee has their travel budget, they can visualize it on their device and customize their business trip by choosing to splurge or save on certain expenses like flights, hotels, ground transportation and food.
TravelBank encourages road warriors to stay under budget by having their company split the savings with them in the form of credits. For example, if a user’s trip comes in $500 under budget, they’ll receive $250 in credit to use with TravelBank partners like Uber, Lyft and Airbnb.
See more from Travel Pulse here.
Facial Recognition Technology Rolling Out
Airlines such as Delta and Emirates are introducing facial recognition technology. In May, Delta announced the launch of its new, self-service bag drop powered by facial recognition technology, the first of its kind at U.S. airports.
Rather than handing over your luggage to a Delta agent, you’ll check it in yourself — as a computer scans your face to confirm that you are who you say you are.
The pilot program will begin at Minneapolis-St. Paul International Airport this summer. The airline spent $600,000 on its four new self-service stations, one of which uses facial recognition technology to match customers with their passport photos.
See more from CBS News here.
In the past year, more than a third of North American business travelers extended a work trip into a leisure trip, according to a February and March survey by the Global Business Travel Association and Hilton of 675 people over 22 who traveled at least once for business in the past year.
Bleisure travel rose 1 percentage point year over year, but GBTA expects that to increase as corporate culture changes. As more companies invest in employee well-being, “employees may have greater flexibility to take bleisure trips,” the report stated.
See more on managing bleisure travel from BTN here.
United Airlines Will Fly Nonstop Between Los Angeles & Singapore
In October, United Airlines will begin daily nonstop service between Los Angeles and Singapore on Boeing 787-9 Dreamliner aircraft, pending government approval. The 8,700-mile flight will be the longest scheduled flight operated by any U.S. carrier.
See more from Business Travel News here.
Has Japan just launched the world’s most luxurious train?
Has Japan just launched the world’s most luxurious train? The luxury new sleeper train launched this week, but it’s already sold out through to March 2018!
Fares on the deluxe 10-car train range between $2,200 and $10,000. The service launched by East Japan Railway (JR East)on Monday and it’s already sold out through to March 2018.
Available for two- to four-day itineraries around eastern Japan, the experience is closer to a boutique hotel on wheels than a routine shlep on a commuter train. The train is designed by Ken Okuyama, celebrated for his work with Porsche, Ferrari and Maserati.