Travel Agencies are Back on the Radar of Corporate Travelers

Travel agencies have survived for a number of reasons and have been expanding their menus of services.

The advent of online travel sites such as Travelocity and Orbitz once triggered talk that travel agencies were doomed. However, corporate travel agencies like TMP have survived for a number of reasons, including their ability to obtain volume discounts and the complexity of traveling to multiple cities on different airlines – plus the need to book hotels and ground transportation at each location.

Agencies have also been expanding their menus of services. For example, like many corporate agencies today, TMP offers a security service that enables it to track, whenever a terrorist event or natural disaster erupts anywhere in the world, whether a customer’s employees are in the vicinity and other pertinent information – such as where they’re staying, when they’re leaving and how to evacuate them. Other services include providing detailed analyses of travel spending and offering a mobile flight status system that covers all airlines, making it easy for travelers who have to switch en route from, say, Delta to Air France.

Read more from the News & Observer here.


Emirates revamps corporate loyalty programme

Emirates has revamped its corporate loyalty program, Emirates Business Rewards, to provide greater value and added features for customers. The new program has been simplified to allow for easier savings and upgrades, even on last minute bookings.

One of the biggest features in the newly improved program is the ability to use Business Rewards Points to book any commercially available seat at any time giving members cash-like convenience. Emirates is the first and only airline in the region to offer such flexibility as part of its corporate loyalty program.  They believe this will improve cost-effectiveness for business travel.

Emirates recently completed an independent survey on the perception and habits of over 800 business travelers and decision makers of business travel in the UAE. The key findings reiterate the need for cost effectiveness and flexibility in corporate travel which resonates with the new features of Emirates Business Rewards. According to the survey, the top 3 factors considered for airline selection were fare (30%), flight timings (26%), and value for money (23%).

See more from Emirates, here.

Airbnb Pushes Corporate Travel

Airbnb is pushing corporate travel. This actually goes back to its roots, as its founders started the company for conference attendees in San Francisco opting for a cheaper alternative to pricey hotels. 

Airbnb is aggressively tapping into the business travel market and recently integrated with major management systems, such as American Express Global Business Travel and BCD Travel.

According to the company, business travel on its site has grown by three times since last July.

While most users of Airbnb currently use the platform for vacations, the company’s recent push into corporate business travel is a move back to its roots, when its founders started the company for conference attendees in San Francisco opting for a cheaper alternative to pricey hotels.

“Business travelers want convenience, where they can get good Wi-Fi, an ironing board and hair dryer … things you accept in traditional accommodations,” Julian Persaud, Airbnb’s Regional Director of APAC told CNBC.

Some of its listings are now specified as business-travel ready, which requires hosts don’t have pets and don’t allow smoking.

Airbnb said its now seeing 14,000 new companies sign up each week for its business travel services and the home-sharing giant is already being used on business trips by the likes Google and Morgan Stanley.

See more from CNBC here.

Dav El | BostonCoach Transportation Network Hosts Annual Affiliate Partner Meeting

Dav El│ BostonCoach Transportation Network hosted its annual Affiliate Partner Meeting on August 9 and 10 at the World Trade Center in Boston. The two-day conference featured world-renowned speakers and a record-breaking attendance.

Dav El / BostonCoach CEO, industry raconteur, and all-around bon vivant Scott Solombrino leads a toast at the chauffeured network's awards dinner during its annual Affiliate Partner Meeting, Aug. 10, 2016 (Photo courtesy of Boston Coach)The conference kicked off with celebrated speakers including Casey Sherman, New York Times bestselling author and award winning journalist motivating the attendees on reliance and persistency. While Arthur Bernard, attorney at Travaglini, Eisenberg & Kiley, a local lobbying firm, discussed the strategy and execution of the TNC bill that was recently passed in the Mass legislature.  Daniel Henninger, deputy editor of The Wall Street Journal’s editorial page, rounded out the special speakers and presented Dav El│ BostonCoach Transportation Network CEO Scott Solombrino with a special award.  Client panels included topics such as client satisfaction, top interests of clients and what makes a difference in the industry.

The conference concluded with a special awards dinner at the JFK Library which featured a special appearance by Boston comedian Steve Sweeney. The top honor, 2016 True Partner of the Year Award, of the evening was awarded to Avanti Transportation of Houston, TX. Avanti has been a long standing affiliate partner of Dav El | BostonCoach, supporting all of its brands for over ten years.

Further top honors included:

2016 International Partner of the Year – United Limousines, Germany

2016 Farm-Out Partner of the Year – Cabot Limousine, New York

2016 Best VIP Service Performance – A Limousine Associates, Cincinnati

2016 Best Chauffeur Details compliance – DLA Executive Limousine, New York

“I am so proud of my team for putting on a fabulous conference and extremely grateful to all the affiliates that attended,” stated Scott Solombrino, CEO of Dav El│ BostonCoach Transportation Network. “Every year the Affiliate Conference continues to grow and our attendees are already excited for next year.”

About Dav El│BostonCoach:

Dav El│BostonCoach is the largest privately owned chauffeured transportation company in the world and maintains its highest quality and safety standards through innovation, dedication to the customer and personal, professional service. Dav El│BostonCoach offers the most comprehensive executive ground transportation services available, including deluxe limousines, luxury sedans, executive vans and buses, and a professional and knowledgeable staff of trained chauffeurs, reservations agents and travel managers to meet every request and exceed every expectation. Serving business travelers for over three decades, Dav El│BostonCoach currently operates in over 500 metropolitan markets, across six continents, with a fleet of more than 25,000 vehicles.

Solombrino At Length: What’s Next Big Move For Limo Industry?

On labor, technology, corporate travel and leadership within the Industry, LCT Publisher Sara Eastwood-Richardson’s exclusive interview with Scott Solombrino, CEO of Dav El/ BostonCoach Chauffeured Transportation Network and longtime National Limousine Association board director, gleans valuable insights to our industry’s next big move.

Read the interview here.

Cover shot: Scott Solombrino at the SLS South Beach Hotel, Miami Beach, Fla., Tuesday, May 24, 2016. Click to enlarge. (Cover photo by Sergey Yusin for LCT)

Logan Concessions May Get Overhaul

Logan Airport could be completely overhauling its dining options. For the first time in more than a decade, the Massachusetts Port Authority is looking to hire a new company to oversee the concessions at its four Logan Airport terminals — a decision that could remake the vast array of retailers and restaurants there for years to come.

“This is really significant because the whole makeup at Logan is going to change,” said Ramon Lo, publisher of trade journal Airport Revenue News.

Find out more from The Boston Globe:


The food court at terminal C in Logan airport in Boston, Mass.

India & Indonesia Will Surpass China as Fastest-Growing Business Travel Market

Global business travel spending will increase to $1.3 trillion in 2016 and should grow an average of 5.8% per year to $1.6 trillion by 2020, according to the Global Business Travel Association’s annual forecast.

The forecast reports that India and Indonesia will experience the largest business travel growth rates over the next five years, both surpassing China in terms of business travel growth. China surpassed the US as the largest business travel market in 2015, but its business travel growth rate will slow to fifth-highest over that period. Although China has been experiencing the fastest growth in the world for 15 years, GBTA’s annual forecast predicts they will be overtaken by both India and Indonesia.

For more info, click here.


Math Proves Jet Lag is Worse for Travelers Heading East

Would you believe that jet lag is worse when you are traveling east? Researchers have found just that, meaning that your jet lag really is that much worse when you are flying east.

In a study published in the journal Chaos, researchers say they have now identified the physiological reason travelers have more difficulty adjusting to the time change when flying east rather than west.

“Basically, what we show is this eastward-westward asymmetry … comes from the fact that your [circadian rhythms] have a natural period that is a little longer than 24 hours,” Associate Professor Michelle Girvan told Travel + Leisure.

Find out more:

Emirates Named World’s Best Airline in 2016 Skytrax Awards

According to a survey of millions of airline passengers conducted by Skytrax, the world’s best airline for 2016 is Emirates.

The international airline, based in Dubai, won the top honors at Tuesday’s Skytrax World Airline Awards ceremony at the Farnborough International Airshow in England. The study grades upon the consistency of the quality service among the world’s top carriers.

World's best airline named as...The top 10 best airlines were named as:
1. Emirates
2. Qatar Airways
3. Singapore Airlines
4. Cathay Pacific
5. ANA All Nippon Airways
6. Etihad Airways
7. Turkish Airlines
8. EVA Air
9. Qantas Airways
10. Lufthansa

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The 50 Best Global Meetings Destinations in the World

For the first time, the Cvent meetings management company announced its annual top 50 convention cities for 2016 in three different categories: the United States; Asia Pacific and Europe, Middle East, and Africa. The US represents about half of the meetings and events industry worldwide.

In the U.S. rankings, Orlando, Chicago, and Las Vegas seem to be entrenched in the top three standings year-over-year. Orlando has earned the top position four out of the five years that Cvent has compiled this list.

Take a look at the rankings here.